Privacy Policy & Terms of Service

Squeaky Clean Mobile Car Detailing ("Squeaky Clean," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, request a quote, schedule services, contact us, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, how we may communicate with you, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

• Name
• Email address
• Telephone or mobile phone number
• Service address
• Vehicle information
• Detailing service or package requested
• Information included in quote or service requests
• Communications you send to us
• Appointment and scheduling information
• Information necessary to provide and manage our services

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to quote and service requests
• Contact you regarding requested services
• Schedule, confirm, and manage appointments
• Provide detailing services
• Send appointment reminders and service-related notifications
• Respond to questions or customer-service requests
• Send information about services, promotions, or special offers when you have provided appropriate consent
• Improve our website, services, and customer experience
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable legal requirements

3. SMS and Text Messaging

If you provide your mobile telephone number and affirmatively opt in to receive text messages from Squeaky Clean Mobile Car Detailing, you may receive text messages related to your interaction with us.

Depending on your selections and communications with us, messages may include:

• Responses to quote or service inquiries
• Appointment confirmations
• Appointment reminders
• Service-related notifications
• Customer-service communications
• Promotional messages, special offers, and other marketing communications

After submitting an opt-out request, we may send a confirmation message regarding your request. You will not receive additional marketing text messages after your opt-out request has been processed, except where permitted or required for a specific customer-service or transactional purpose.

Consent to SMS messages is not transferable to another person or business. We do not sell or provide your mobile telephone number to third parties for their own independent marketing purposes.

4. Consent to Communications

When you submit information through our website, you authorize us to use the information you provide to respond to your request and provide services you have requested.

Where required, we will obtain separate affirmative consent before sending marketing communications by text message or other electronic means.

You may withdraw consent to marketing communications at any time using the applicable unsubscribe or opt-out method. Opting out of marketing communications does not prevent us from sending communications reasonably necessary to complete a transaction or provide services you have requested, such as appointment confirmations, scheduling information, or other customer-service communications.

5. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you. These providers may assist with website hosting, appointment scheduling, email communication, SMS and telephone communication, customer relationship management, payment processing, website analytics, and business administration.

Service providers are permitted to use information only as reasonably necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, or governmental requests; protect the rights, property, or safety of Squeaky Clean, our customers, or others; detect or prevent fraud or unlawful activity; or enforce our agreements or policies.

We do not sell your personal information or your mobile telephone number to third parties for their own marketing purposes.

6. Third-Party Services

Our website may contain links to or use services operated by third parties, including appointment scheduling, mapping, payment, communication, analytics, or other service providers. Those third parties may collect or process information according to their own privacy policies and terms.

We are not responsible for the privacy practices of websites or services that we do not control.

7. Cookies and Website Technologies

Our website or third-party services used on our website may use cookies or similar technologies to provide website functionality, understand website usage, improve performance, or support certain features.

You may be able to control cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and otherwise operate our business.

10. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request information about personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, opt out of marketing email communications, opt out of marketing text messages, and withdraw consent for certain communications.

Some information may need to be retained when required by law or when necessary for legitimate business purposes.

12. Do Not Track

Some web browsers offer a "Do Not Track" setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact: